Slack guide12/11/2023 ⚡ Tip: Use a Google Calendar/Slack Zap to automate your status. This reduces overall channel noise and makes sure teammates across the company can see your status. Put updates on what you're doing (e.g., going to lunch, relocating, BRB) in your Slack status rather than a post in a channel. ⚡ Tip: To set a new status or edit your existing one, use the keyboard shortcut Command + Shift + Y We have a few default statuses built in (our Slack admins customize these), or you can add your own. Keep your status updated to let your team know what you're up to and how quickly you can respond to messages. □ Slack help: Manage your profile Keep your status updated Ask me about manager training, internal comms, company culture, feedback, performance reviews, and learning resources."įill in your regular work hours and physical location so people know when you'll be online.įill out anything else you'd like people to know! For example: "Learning and Development: I help folks at Zapier do their best work. In the What I do section it's helpful to write a sentence about what team you're on and what you do in your role. Be sure to:Īdd a profile picture (clear headshot photos are preferred but not required).Īdd the name you'd like people to use, along with pronunciation and your personal pronouns. Fill out your profileĪ complete profile helps us learn about each other, so make sure yours is complete and accurate. Keep your interactions respectful and professional. A good guiding principle: don't post things in Slack that you wouldn't want read in court.Īlso, if you use your Zapier email address to join workspaces outside of the company, you are representing Zapier in those spaces. Nobody is digging around in your private conversations, but this is content that can be accessed in the case of something like a lawsuit. And, like everything on the internet, it lasts forever. Use DMs when a conversation should be private (e.g., "Are these dates good for me to come visit you?"). DMs are private between two people or a small group of people. Use channels for almost all conversations (e.g., "What do you think of this copy change?"). Slack has channels and direct messages (DMs). "Default to transparency" and work in a public Slack channel as much as possible. If you need to share some information to last longer, consider using Async or Quip (then popping the link in Slack). In many channels, expect messages to be buried within a few hours. It's impossible to keep up with everything shared in Slack, and you can't expect everyone to catch something you share in Slack. Slack is for almost-synchronous, fast-moving information. You can join any public channel to listen in, ask a question, or interact with a certain group. Slack is for work-related and just-for-fun office chatter. We've kept it as close to the original as possible and only edited it to make sure it was rest-of-the-world friendly. To keep things under some semblance of control, our People Ops team put together a guide to Slack etiquette at Zapier. With hundreds of employees chatting every day, Zapier's Slack is a busy place.
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